At SilentBrowser, we strive to ensure the highest satisfaction for our users. This Refund Policy outlines the conditions under which refunds will be provided for purchases made through our website silentbrowser.in.
1. Eligibility for Refund
You are eligible for a 100% refund if:
- Our software fails to function due to a verified technical issue that is not caused by user hardware, internet connectivity, or misuse.
- The issue is reported to our support team within 7 days of purchase or subscription activation.
- Our technical team is unable to resolve the reported problem within a reasonable timeframe (up to 5 business days).
2. Non-Refundable Circumstances
Refunds will not be issued in the following cases:
- Failure to meet system requirements or internet connectivity issues on the customer’s end.
- Misuse of the software, violation of our Terms & Conditions, or unauthorized modifications.
- Change of mind after purchase without any technical issue.
- Requests made after 7 days from the purchase date.
3. How to Request a Refund
To request a refund, please contact us at:
📧 support@silentbrowser.in or info@silentbrowser.in.
Please include the following information in your request:
- Full name and registered email address
- Order/Transaction ID
- Description of the technical issue
- Any error messages or screenshots (if applicable)
4. Refund Processing
Once your refund request is approved, the refund will be processed within 5–10 business days to your original payment method. The exact time may vary depending on your bank or payment provider.
5. Contact Us
If you have any questions regarding our Refund Policy, please reach out to:
📧 support@silentbrowser.in or info@silentbrowser.in